If this is true, then it suggests an issue between Via & Windows 10, which we obviously have little impact upon, however we continue to look at all areas incase we can improve or effect a solution. The H/W Control button (Saffire PRO 40, Liquid Saffire 56 and Scarlett 18i20 only) links the position of the monitor dial in the MixControl software to the position of the monitor level control on the front of the Saffire hardware. There has also been a suggestion from some users that migrating the Firewire driver from Windows 7, to Windows 10, has solved the issue, which we are exploring. This tutorial will explain the features and settings of MixControl to allow the greatest amount of control over your interface. A few different customers have posted various workarounds, changing to TI chipsets, changing the generation of the PCIe slot (if using a PCIe Firewire card) in the BIOS from 'Auto' to 'One'. Scarlett Mix Control is the control software that is used to control the output routing and settings for the Scarlett interface range. I toggle that from something else back to internal and it seems to sync the clocks. I was having that same issue with the Saffire interface but Saffire MixControl software gives you the option to change the sync source. This video will explain how to setup zero-latency headphone mixes. I’ve since figured out a solid workflow between the interface and my DAW. With regards to those having issues with Windows 10, we are still trying to nail down where the issue lies. My issue with the UR16C was that it wouldn't produce output to the monitors, it seems like a clock ans syncing issue. Coming from the Pro Tools world where we never used an in between software mixer with our interfaces, I was more than confused when I first opened up the Saffire MixControl with my Liquid Saffire 56. It's just a matter of experimenting till you get the lowest values without gettings clicks. In The MicControl panel: Settings -> FireWire driver latency. All settings can be done in the MixControl panel itself. I would recommend starting an email case with us here: I'm using Focusrite Liquid Saffire 56, also with mixcontrol 3.0. Download and run the DPC latency checker.įailing these pointers, contact Customer Support detailing your system specifications and also all troubleshooting tips you have tried.We're not aware of any issues between any particular Firewire card chipsets and Windows 8, as such, your issue is likely to be different to those who have installed Windows 10. Instructions of how to do this can be found here. Adjust the PCI latency timer values of your PCI devices. Also try increasing the Device Mode to a higher Safe Mode type. Saffire Pro 40 and Liquid Saffire 56 users: Increase the ASIO buffer size in the Settings menu of the Saffire MixControl software. Instructions on how to check and if applicable, update this can be found here. Ensure you have installed the correct version of the AppleFWAudio driver. Learning and Getting Started with Saffire Pro40 Mix Control After doing a computer reboot, you can access the mix control in Windows by going to Start > All Programs > Focusrite > Saffire MixControl, then click the Mix Control launcher. Saffire Product Troubleshooting - Connection Difficulties Take a look at this information from Focusrite: Then attach Apple Thunderbolt to FireWire Adapter to the FireWire cable going to your audio interface. Since your computer has a USB-C connection, you would first need to connect the Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter. Are you trying to work with GarageBand or Logic Pro X with this device? According to the Focusrite website, the device should be attached using a Thunderbolt to Firewire adapter. I understand you are trying to connect your Focusrite Saffire Pro 40 audio interface to your MacBook Pro. I realize Saffire Mix Control is elderly, but does anyone know if there will be an update to 64. Why am I seeing a selection of brands We are a family of brands, all committed to removing barriers to creativity. Goughy wrote:I have been happily using the Saffire Mix Control (version 3.7) to set up my Saffire Pro40 on a Mac (MacOS 10.14.5) but I fear that it will stop working with the next MacOS update (Catalina) because that OS won't run non 64-bit software. Welcome to the Apple Support Communities! The first section of this Saffire MixControl tutorial is going to focus on the top half of the control panel (shown below), and how to use it to create custom mixes that can be routed to any of the outputs on your interface. Software and documentation for Focusrite products.
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